Privacy Policy

1. Commitment to Privacy

At Getuzit, we value and prioritize your privacy. Our platform is designed to protect the data of small businesses and their customers while ensuring complete transparency. We are committed to safeguarding all personal information you provide, whether through our CRM tools, mobile applications, or business management features. Under no circumstances will we share, sell, or disclose your data to third parties without your explicit consent. Every piece of information, including customer details, booking records, and payment information, remains confidential and is stored securely. We adhere to industry standards for data security, including encryption protocols and regular audits, to ensure your information is protected at all times. As a B2B service provider, we understand that your business data is your most valuable asset, and our goal is to empower you with control over it while respecting the trust you place in us.

2. Ownership and Data Portability

We recognize that the data you upload to our platform—customer records, bookings, payments, and other essential business information—is your property. As such, we provide tools to enable the export of your data in accessible formats at any time. Whether it’s contact details, transaction histories, or loyalty program records, we ensure that you can download your business data whenever you need it. This allows you to maintain ownership and control over your most critical business assets. Our platform is built to serve you, not to lock you in. If you decide to leave Getuzit, you can easily export all your business data before account closure. We are committed to ensuring that your data remains portable, transparent, and yours to manage, empowering you to make decisions that serve your business’s best interests.

3. Data Deletion and Account Termination

Getuzit respects your right to leave the platform at any time, for any reason. If you decide to terminate your account, we provide a clear and simple process for account closure. Upon termination, all your business data—including customer profiles, booking records, and payment histories—can be permanently deleted from our servers. You also have the option to download and export your data before leaving. We do not retain your information beyond what is necessary to comply with legal or regulatory requirements. Once data deletion is confirmed, it is irrevocable, ensuring that no trace of your information remains on our platform. At Getuzit, we believe that you should always have full control over your data, and our policies are designed to reflect that commitment to privacy and transparency.

4. Data Security and Storage

We take the security of your data seriously and implement best-in-class technologies to protect it. All business and customer data stored within Getuzit—whether accessed through our CRM system, web dashboard, or mobile applications—is secured using advanced encryption protocols. We ensure data is safely stored on certified servers that comply with global security standards, including GDPR for European users. Regular system updates, security patches, and vulnerability checks are conducted to safeguard against unauthorized access or breaches. Access to sensitive data is restricted to authorized personnel only and monitored with strict security controls. Additionally, we provide users with options to manage their privacy settings, granting you full control over access permissions and data visibility within your organization.

5. Transparency and Compliance
Getuzit operates with full transparency in compliance with industry regulations and data protection laws. As a B2B platform serving small businesses, we adhere to all applicable privacy frameworks, including GDPR, CCPA, and other global standards. We provide clear terms for data usage and ensure you understand how your information is collected, stored, and used. Our privacy settings allow you to manage consent, choose data-sharing preferences, and control access to customer details. We regularly update our policies to reflect changes in regulations, and you will always be notified of any revisions. Our goal is to ensure your data privacy while maintaining trust and accountability. Should you have any concerns about data usage, you can contact us at any time, and we will address your questions promptly and transparently.

Terms Of Use

1. Lawful Use of the Platform

By accessing and using the Getuzit platform, you agree to use the services in a legal, responsible, and ethical manner. Any use of the platform for unlawful activities, including but not limited to fraud, misuse of data, or violation of applicable laws, is strictly prohibited. Users must comply with our policies, local laws, and industry regulations while utilizing the platform. Getuzit reserves the right to monitor activities on the platform to ensure compliance. Violation of these terms, including any attempts to compromise the platform’s integrity or misuse of its tools, can lead to immediate suspension or termination of your account. We aim to provide a safe and productive environment for all users, and ensuring lawful behavior is essential to achieving that goal.

2. Business Responsibility for Customer Relations

Getuzit provides tools to help businesses manage customer engagement, bookings, and other operational processes. However, the relationship between businesses and their customers is solely the responsibility of the businesses using our platform. Any disputes, complaints, or claims arising between businesses and their customers must be resolved directly by the business. If a complaint indicates misuse of the platform, unethical behavior, or a violation of these Terms of Use, Getuzit reserves the right to investigate and take appropriate action, including suspending or blocking the business account. By using Getuzit, you agree to uphold professional conduct and maintain positive customer interactions to preserve the integrity of the platform.

3. Free Trial and Subscription Terms

We offer a free trial period to allow users to experience the benefits of our platform before making a commitment. During this period, you can explore the tools and services to ensure they meet your needs. Following the trial, continued use of the platform requires a prepaid subscription at an affordable, transparent cost. Payments for the subscription are made in advance (prepaid) and are non-refundable. Users are responsible for managing their subscriptions, including timely renewals. Failure to make payments will result in restricted access to services until the subscription is reactivated. By subscribing to Getuzit, you agree to the payment terms and acknowledge the value provided by our platform.

4. Account Suspension and Termination
Getuzit reserves the right to suspend or terminate accounts that violate these Terms of Use. Violations include unlawful activities, misuse of tools, unethical treatment of customers, or failure to comply with company policies. Additionally, repeated complaints from customers or abuse of platform features may lead to investigation and possible account suspension. Users are encouraged to operate their businesses professionally and responsibly, ensuring their customers receive reliable and fair services. Should your account be terminated, all data will be securely handled in accordance with our Privacy Policy, with options to export data before closure. Our goal is to maintain a professional and trusted environment for all users.

General Disclaimer

The Getuzit platform is provided “as is” and “as available” without any warranties, express or implied. While we strive to ensure that our tools and services operate reliably and effectively, we do not guarantee uninterrupted access, error-free functionality, or that the platform will meet every user’s specific needs.

Getuzit is a tool for businesses to manage operations, but the responsibility for business performance, customer relationships, and outcomes remains solely with the business owner. Getuzit does not assume liability for any losses, damages, or disputes arising from the use of the platform, including but not limited to business decisions, customer complaints, or technical interruptions.

Users are responsible for ensuring their compliance with all local laws, regulations, and ethical practices while using Getuzit. By accessing and using the platform, you agree that Getuzit, its affiliates, employees, and partners are not liable for any direct, indirect, or consequential damages related to platform usage.

We reserve the right to update or modify platform features, policies, and terms without prior notice. Continued use of the platform signifies acceptance of any such changes. Users are encouraged to review our Terms of Use and Privacy Policy regularly to remain informed.

If you have questions or concerns regarding this disclaimer, please contact us through our official support channels. State limits of liability and responsibilities.